At Vedant Innovation, we specialize in manufacturing automatic pouch packaging machines tailored to meet industrial needs. Since our machines are customized and technical in nature, we follow a structured process to ensure customer satisfaction before purchase.
1. Machine Trial & Location Visit
- Customers are required to visit our facility to inspect and take a trial of the machine before placing an order.
- A physical demonstration helps customers evaluate the machine’s performance, ensuring it meets their requirements.
- Once the customer is satisfied with the trial, they can proceed with the order.
2. Custom Machine Requirements
- For custom machines, we first conduct a detailed requirement analysis to understand the specific needs of the customer.
- A price quotation will be provided only after we finalize the design and technical feasibility.
3. Order Confirmation & Payment
- Orders are confirmed only after finalizing the machine specifications and receiving the agreed-upon advance payment.
- Payment terms, manufacturing lead time, and delivery schedule will be communicated in the order agreement.
4. No Return & No Refund Policy
- Due to the nature of our product, we do not accept returns or offer refunds once the machine has been dispatched or delivered.
- Customers must ensure they are fully satisfied with the machine during the trial and inspection phase before confirming the purchase.
5. Warranty & After-Sales Support
- Our machines come with a warranty as per the terms mentioned in the purchase agreement.
- We provide technical support and training for the installation and operation of the machine.
- If any operational issues arise, our service team is available for assistance under the warranty and support terms.
For inquiries or to schedule a visit, please contact us:
Phone – 7498770726
Email – info@vedantinnovation.in
